E-Mail Processing

A lot of communication is done via e-mails. Unfortunately e-mails are not structured and therefore not machine readable. This makes it hard to process them automatically. Here we just use the

nlp-extract

block to extract structured data from e-mails and use it for further processing.

Now you can apply further workflow steps that condition on the extracted data. For example you could automatically write it into your database. In our case we want to notify us if the shipping takes longer than 5 days. Since the shipping info is saved as text if could be everything: "2-3 days", "tomorrow", "2 weeks". So how can we check if the shipping takes longer than 5 days? Our

nlp-question

makes this easy.